Subject Matter Expert (SME) Job Functions

As a subject matter expert and champion of your site, you are an important link between your organization and WTS. We suggest at least 5% of a SME's job be devoted to CMS duties. This list can be used to ensure your job description reflects all you do as a SME.

  • Update and edit Web pages in the Campus Content Management System (CMS)
  • Be trained and current on the CMS system
  • Determine other access to CMS within department
  • Evaluate, track, and report analytics for the site
  • Work with WTS staff on issues requiring further support
  • Act as a link between department and WTS
  • Communicate any maintenance, changes, or downtime to department
  • Attend CMS User Group Meetings